Cosmopolitan Las Vegas Reviews

I was unnecessarily handcuffed and detained for asking questions. I was knocked to the ground, and told unless I leave I will be handcuffed, I was almost 5ft from the door! I was held for over 3 hours. Security was rude and never notified me reason why except to say Trespassing. My daughters were being taken by 2 to 3 very big men, YES I was concerned; its VEGAS as much as you hear about trafficking i had no idea why or who these men were! They never spoke to us in a rational manner to try and ease the situation. We spent over $4000 to be treated like crap at the exit. Then to say I was banned for life, ACTUALLY I would never go back there! The amount of money we spent there I can have a great time many other places and be treated respectfully. Covid 19 gave these stupid security guards a feeling of authority. I hope their children are treated this way someday!

Let me start by saying that the Cosmopolitan was my favorite hotel until we went to gamble there today. My wife and I were playing automated roulette and I pulled my mask down to talk to her because she couldn't hear what I was saying. While doing so a glorified slot machine attendant came by and told me to put my mask on. I wouldn't have had a problem with that if he hadn't shook his head while looking in my direction on several occasions. My wife then told me that he was still looking over shaking his head and she pointed him out to me. He then came over to where we were and by this time we both had drinks one of which my wife was drinking. He proceeded to tell her that she needed to put her mask on while she was taking a drink. He was raising his voice and acting like a complete fool. We talked to the manager who tried to make excuses for him. Only after we told her how disappointed we were with the hotel and that we were leaving she then acknowledged that he was wrong for the way he acted.
Needless to say we will never stay at this hotel again!

Understaffed with people that don't care, ignored, poor service, very expensive (which is okay it the service is there), great property/rooms. Multi night stay in a fab room but every nearly interaction was negative. Not worth the trouble and expense.